Privacy policy

1. who processes your data

data controller: missinghue s.r.o., ID 07288093.
contact: hello@missinghue.com

2. what data we collect

• when you order – name, email, shipping address, phone
• payment – processed by shopify payments, we don't have access to card details
• website visits – cookies and analytics data (see cookies section)
• newsletter – email, only if you voluntarily subscribe

3. why we process your data

• contract fulfillment – processing orders, delivery, invoicing
• legal obligation – accounting, tax records
• legitimate interest – improving our services, fraud prevention
• consent – marketing (newsletter), you can unsubscribe anytime

4. how long we keep your data

• order data – for the warranty period + legal archival (min. 5 years)
• newsletter – until you unsubscribe
• cookies – see cookies section

5. who we share data with

we only share data with:

• shopify – e-commerce platform (hosting, payments)
• shipping carrier – for delivery
• google analytics – anonymized traffic analytics

we never sell your data to third parties.

6. your rights

under GDPR you have the right to access, correct, erase, restrict, port, and object to the processing of your data. you can withdraw newsletter consent at any time.

for anything at all, email us at hello@missinghue.com – we'll respond within 30 days.